Case Study

Bussiness Communication Processes and Workflow

Amit Bhosale, Nikita Desai, Tushar Sherkhane 

Case study No.-1

  • Case study for improving processes for customer benefit

In the retail medical shop the pharmacist or the owner of the shop is dealing with picante with the help of appropriate working conditions for better improvement in exchanging medicine

In that process pharmacist leads to customer to take more effectively for an opportunity to deal with

The locating picture, advertising of product show-case with discount kupans. As well as monthly kupan senior citizen discount and life saving medicine are giving on discount basses for benefits of the customer without any hitten charges.

Information desk as well as stagnation box is added by the pharmacist for better improvement and better workflow.

Nitish  cheeked the all prescription which is given by the Rahul and gives proffer medicine with appropriate bill with the discount amount .because Rahul is regular customer of Nitish so that Nitish gives discount to the Rahul at that whole process which takes a lot of time. In that time Rahul’s friend who is came with friend is watching in the medical shop and looking same for what after Nitish was taken bill amount

Case study No.-2

  • Case study for communication processes to customer.

As per above case study pharmacist or medical owner are delivery same extra benefits to the customer for better improvement by communicating with them.at the end of every month are the end of medicinal dose or any treatment ends. At this time before on or two days. Medical shop owner or pharmacist will call treatment or dose to be taken because of so many customers are came in danger situation or face problem due to miss of treatment or dose treatment in that case pharmacist calls to the customer or sent massages as reminder to confirm the treatment as this process customer is her fed by the pharmacist due to communicating process.

Rahul and his friend come to the medical shop after prescription is the given by doctor in the medical shop Nitin works as a pharmacist Nitish ask to both you want any other things because you are looking same things after the Nitish’s question Rahul’s friends take lead and says “yes, I am looking for best protein powder which is helps.

Case study No.-3

            In that process pharmacist take lead for better communication between

Doctor – pectin – pharmacist – medicine in this chain pharmacist leads and informed to customers per prescription is given to the customer by the doctor.

Nitish says only portion powder does not give more effects. You should do excise with it as per my consult in you have to take proteins powder which is made by mankind company which is best and old company. In the manufacturing field on medicine as well as you have taken extra amount of water for when dissection after that you should do examine regularly for gaining masalas.

After looking the powder box he wants to buy it but he does not have sufficient money to by this then after Rahul takes lead and give the price amount of the powder. Because Rahul knew the consulting method as well as he knew the results of Nitish’s consultation because Rahul was already taken the same treatment before four months ago so that he cannot say anything doubtfully on this so that Rahul does not take longer time to by per a protein powder

As the result or at the end Nitish takes same more income because of his consultation to Rahul’s friend. It means more effective communication a leading gives you more profits to you looseness or organization.

Case study No.-4

  • To lead for better communication

In the organization or shop pharmacist lead as a team leader. To control they all processor to mentioned good and Healy environment. In the shop or organization to better attachment to civilization in that lead process pharmacist needs a good business communication to develop a good team to compile or deal with any type of customer with he lady relationship

Nitish says only portion powder does not give more effects. You should do excise with it as per my consult in you have to take proteins powder which is made by mankind company which is best and old company. In the manufacturing field on medicine as well as you have taken extra amount of water for when dissection after that you should do examine regularly for gaining masalas.

As per this you will be better in wait gain after time Nitish’s advice Rahul’s friend very much glad and happy to see the powder.

Case study No.-5

  • Case study for extra business activity

When the customers come to the medical shop for take medicence at that time customers are looking around the shop. At that time they chakeout or window shopping the shop so that after giving priscrived medicence pharmacist have to ask any type of need or extra wants to the customer to relative business. It compil extra buseness activities or income to the shop or organization.

After looking the powder box he wants to buy it but he does not have sufficient money to by this then after Rahul takes lead and give the price amount of the powder. Because Rahul knew the consulting method as well as he knew the results of Nitish’s consultation because Rahul was already taken the same treatment before four months ago so that he cannot say anything doubtfully on this so that Rahul does not take longer time to by per a protein powder

As the result or at the end Nitish takes same more income because of his consultation to Rahul’s friend. It means more effective communication a leading gives you more profits to you looseness or organization.

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